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Water Softener Leaking From Drain Line

The Problem: Fast Flow Water

How to Repair and Check Drain-line on a Fleck Water Softener

If it’s not in REGEN mode, then water constantly flowing to the drain from your water softener can either be flowing slowly, which you can just barely hear, or flowing so quickly that the water is gushing through the drain line to the drain. If its flowing quickly, you can simply grab the drain line and if you feel vibration from the line, then youve just confirmed it.

Should I Call A Professional To Fix The Water Softener Leak

I would go through and check the simple things that you can and find where the leak is first. Depending on what type of leak you have and if you the simple fixes did not work and you are not comfortable repairing yourself or do not have the time, I would go ahead and call a professional to fix it.

Keep in mind some warranties may require professionals to service the water softeners and doing any repairs yourself may void the warranties if they can tell that it is altered at all from the original parts.

When Should I Replace A Leaking Water Softener

Most leaks dont require a full system replacement. But if the brine tank or resin tank is leaking, and your unit is pretty old anyway, it might make sense to purchase a new water softener rather than spending money on a new tank for your current one.

If leaks are starting to spring all over the place, thats a good sign that its time to buy a whole new unit.

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A Puncture On The Brine Tank

You can easily tell if the brine tank is punctured if you notice leaks either on its side or bottom. Although brine tanks are designed to be durable, recurrent formation of a salt bridge can make it prone to puncturing.

Also, exerting too much pressure on the salt bridge to break it can cause lines of weakness and the brine tank.

Use the right type of water softener salts in the right amounts to prevent the formation of a salt bridge. If inevitably a salt bridge forms, use warm water and gentle pressure to dissolve or break it.

If the cause of the leak is a minor crack, you can patch it up with epoxy.

A Leaky Water Softener From The Top

Kenmore Water Softener Troubleshooting

Suppose you notice your water softener is leaking from the top, two places may cause the issue: the rotor valve and the O-rings.

If your water softener is old, then the issue may be the rotor valve. Thatâs because your softener receives water via it.

A leak from the rotor valve may be due to a crack. And a replacement will suffice.

If your rotor valve lacks any signs of cracking, then the seals may be the issue. Once you replace these, you will have no more leak.

However, the issue may not be the rotor valve but rather, the O-rings. You should ensure that they are in pristine condition and fully functioning.

If not, find a replacement immediately. But thatâs not all.

The issue may be from the O-rings in the bypass valve. You can either try lubricating them or find replacements.

Either way, you should do so before they fail when they hit the 15-year mark.

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Can A Water Softener Leak And How Can One Diagnose The Problem

Yes, a water softener can leak, which is not uncommon. In most cases, it is a minor leak, which is not a cause for concern. However, it is a big leak it can be a serious issue and needs immediate action to rectify the situation.

Luckily, the good news is that leaks in water softeners are pretty easy to diagnose.

  • In case of a leak, one can easily find water forming a puddle just beneath theinstalled water softener unit. It is often the first indicator that something is wrong with the device.
  • Alternatively, you will also observe that the flow of the water/ regeneration is affected most likely slowed down. It is because less water is present for the treatment due to the leakage.

If you spot any of these two signs, you have a water softener leakage issue.

Water Softener Leaking: Reasons And Solutions

Is your water softener leaking? Dont panic the solution may be relatively simple. In this post, well take a deep look atthe most common causes of leaky water softeners. By the end, you should have aclear idea of what your next steps should be.

With some of these issues, you may be able to repair the softener yourself. With others, youre better off calling a professional like those we have on staff at American Home Water and Air.

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Why Is Water Softener Leaking During Regeneration

There are several reasons why the water softener will start leaking during the regeneration. The most common issue is the damaged connection. The broken brine line would start leaking water softener from the pipe.

When the water softener is conducting the regeneration process, the stress on the brine line will make it flow the water from the side.

Loose water line connections, cracked components, worn rotor valve may make the water leak. Also, ensure that the bypass valve is not cracked.

What Causes A Water Softener Hose To Leak

My Water Softener Drain line is Clogged – PLEASE HELP

To determine whether the leak is coming from your water softener hose, check the connection between the hose and the top of the system.

Resolving this problem may be as easy as tightening the connection on a hose that has come loose. But if your hose has worn down over years of use, it may be too far gone to repair yourself.

Replacing your water softeners hose is one of the simplest jobs, and you should be able to do it yourself. Just remember to disconnect your unit from water and electricity supplies before getting started.

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Water Softener O Ring Leak

If the O-ring has not been properly maintained with lubricant, then you may need to lubricate the O-rings to make them work properly again. Depending on the age of the O-rings, they may have failed as well and need replacing altogether.

Lubricate them first to see if that fixes them, but if it becomes a consistent issue, replace them, and make sure the new ones are still fully lubricated every 6-12 months or every time the casing is opened and exposing them to air.

When In Doubt Call Aprofessional To Fix Your Water Softener Leak

There are many DIY-friendly aspects of owningand maintaining a water softener. Filling the brine tank, cleaning it, and evenrunning manual regeneration are all things you can do on your own. When yourwater softener is leaking at the base, top, or from its connections, though,you need to have it dealt with professionally.

A leaking softener wastes water, costing you more. It also performs inefficiently, leaving your family without the quality water you deserve. Worse yet, leaking softener poses safety and electrical risks for the entire household.

If youre in the Phoenix, Arizona area, giveAmerican Home Water and Air a call. Well be happy to lend a hand.

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How Much Salt Should I Have In My Water Softener

One of the things a water quality professional will be able to take care of is checking the unit for salt and refilling it as needed. In general, it is best to avoid letting the salt level fall below one third of a tank full. Otherwise, you risk the possibility that your water softener might run out of salt completely if you forget to check the tank as often as you usually do.

However, exactly how much salt your water softener needs and how often it needs refilling will depend on a variety of things. Some factors to consider are the type of water softener you have, the size of the brine tank, the water hardness level in your area and how much water your household uses.

How Much Does It Cost To Fix The Water Softener If It Is Leaking

Worst Plumbing Mistakes DIYers Make

If you have a big leak that you cannot fix on your own, it would be best to have a professional do it.

In most cases, it may only cost between five and ten dollars to fix the faulty softener. However, you may have to pay some professionals per hour to do a complete checkout and fix.

That may prove costlier. But it is also more rewarding.

If they find any defect in your water softener, they will be able to fix it immediately. And save you a bigger future mess and repair costs.

Besides, a professional may do a better job than you would have. But if repair costs prove costly, you may have to do it yourself.

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The Problem: Slow Flow Water

If the water is flowing slowly, you can confirm that source by a number of ways.If the water softener drain line is sitting in a drain stack, you can simply pull it out to check.

If the drain line is attached at both ends, however, it becomes a little more difficult. You’ll first need to make sure the water softener is in service and not in the middle of a regeneration cycle. You can determine that by looking at the valve and making sure that if it is an electronic valve it is not counting down a cycle. If its a mechanical valve make sure the window is displaying Service.

Then put the water softener in bypass and disconnect the drain line, being careful to catch any water coming from the drain line in a bucket especially if it discharges up.

Once disconnected, slowly open the bypass valve if you have a leak to drain, water will slowly or quickly flow from the drain port on the valve. Once confirmed, re-attach the drain line.

Whether the flow to the drain line is caused by the valve being stuck or water leaking past the piston seals, the solution is one of two things.

  • The motor has stopped working and cannot advance the valve through the cycles.
  • The seals need to be replaced because they have become compromised and are holding the piston in place against its will, or they have become compromised and water is leaking past the pistons.
  • Why Is My Water Softener Leaking

    A leaking water softener can be a worrying sight. But thankfully, its not usually a cause for panic.

    In this guide, Ill talk you through how to diagnose a water softener thats leaking. By the end, you should be confident that you know what the issue is, and how to fix it.

    Some of the problems mentioned in this post have simple, quick-fix solutions that you can do yourself. Others, however, may require a professional plumber for the job.

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    What Should I Do If I Suspect My Water Softener Is Leaking

    You saw a pool of water around the tanks of your water-softening system and started to suspect that there might be a leak somewhere, but dont know what to do about it? Well, bypassing and then unplugging the device should be your first step.

    If you have an old softener model that doesnt have a valve, lever, or button for , you may have to turn off the main incoming water line. We understand that this is not ideal, but that way, youll save water, stop the leak from expanding and flooding your home, and potentially prevent further damage to the device.

    After that, you can check if the leak is coming from the top of the unit or the bottom. If you have a double-tank setup, we also recommend checking the brine tank first to see whether theres an overflow issue.

    If the leak is coming from the top of the unit, you have three potential reasons:

    • The o-rings of the bypass valve are worn out,
    • The rotor valve at the top of the resin tank is cracked.

    All of these problems are easy to deal with. However, if the leak is coming from the bottom, the severity of possible causes might cost you a lot, especially if the warranty period of the tanks is over. A leak from the bottom can mean:

    • The brine tank is punctured or cracked,
    • The resin tank is punctured or cracked.

    In addition to these causes, theres also the possibility that the root of the problem lies in one of the lines or hoses that the water passes through. If thats the case, youll probably see that:

    Reply: Stuck Water Softener Controls May Be The Culprit


    Loss of electrical power itself would not in a straightforward way make a water softener overflow – the softener usually works by a clock control and automatically backwashes itself on a timer scheduled basis.

    To overflow something else had to be wrong such as a lost connection between softener and its drain pipe or a problem in the control itself leaving it “stuck” in regeneration mode.

    But if your water softener control equipment became damaged , or the water softener timer or control mechanism has been damaged

    so that it became “stuck” in its backwash mode, and if we had a compound error of a blocked or slow backwash water drain, the equipment might indeed overflow into the building.

    So if there was an event that damaged the softener control and there was at the same time a new or pre-existing blocked or slow drain, the events might be related.

    In short, a softener ought not to backup or overflow due to loss of power, but coincidences are suspicious.

    In the past when we have seen a softener problem like this, the control was “stuck” in regeneration cycle. Sometimes moving the control manually or resetting the control electrically will cure the problem.

    But watch out: keep an eye on the system or try a few manual backwash cycles to be sure that the system is stopping its regeneration cycle properly.

    Perhaps that’s what happened in your case.

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    Why Is My Water Softener Leaking From The Bottom

    If the source of your water softener leaking is at the bottom of one of its two tanks, most likely this is due to them being cracked or punctured.

    A punctured brine tank is much more common because their tank walls are not nearly as thick and durable as the walls on the resin tank.

    Thats why you need to be extremely careful when cleaning your brine tank and resist the temptation to use sharp or blunt tools to break out and remove salt clumps.

    Depending on the severity of the crack or puncture and its location, this cause of a water softener leaking may be able to be repaired.

    How Much Will It Cost Me To Fix My Water Softener

    Everything depends on what needs fixing. If you only need to replace the O-rings, you can expect to spend about $10 on a good-quality replacement.

    However, if you replace the hose or rotor valve, the repair cost can grow to several tens of dollars to a few hundred. Replacing the brine tank will cost you more.

    There is also the question of doing it yourself or getting a professional. DIY repairs can save you hundreds of dollars, but you must know what you are doing.

    On the other hand, I think you should think about the quality and brand of your home water softener. Here, we have researched and recommended reliable water softeners such as smart water softeners, and citric acid water softeners.

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    Water Softener Service Is Your Drain Line The Problem

    by LarsNov 17, 2011

    Do you need water softener service, but are unsure whats wrong?

    You adjusted your softener settings, you made sure you have salt, but you still have problems like hard water, low pressure, or discolored water.

    The source of your frustration may not actually be a wrong setting, or broken part.

    Your softener might be a little backed up, and it could be a real problem. Heres why:

    What Is The Reason Behind The Water Softener Overflow Drain Line

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    Clogging is the common issue found in the drain line. When too much hard water filled with dirt and minerals passes through the drain line, it gets clogged in the pipe.

    Over time the drain line will be fully packed with dirt, and water will not flow out from the tank during the regeneration process.

    As a result, the water will keep getting added to the tank, and eventually, it will move to the top of the tank, where it will start to overflow.

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    A Defective Rotor Valve

    If there is leakage at the top of your water softener, the rotor valve could be the cause. It is located at the top of the appliance and plays an important role in regulating water and brine flow between the resin tank and the brine tank.

    The rotor valve can cause leakage if it is broken or worn out. To troubleshoot, check whether there is a crack on any part. Also, check if the seals are intact or worn out.

    If the valve is broken or the seal is worn out, you will need to replace it with a new rotor valve.

    You may opt to replace the valve and seal yourself or to hire a water softener specialist. Either way, adhere to the manufacturers recommendations on the replacement parts.

    Can I Drain My Water Softener Outside

    If you dont want the fuss of hooking your drain line up to your sewage system, one of the easiest options is to simply drain your water onto the ground.

    However, you may prefer not to do this for environmental protection purposes. Backwash contains sodium, which may damage your local ecosystem. It could kill nearby plants, and if you have a well on your property, theres a risk of contamination.

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